Saudi Business Health 360

We have a clear digital transformation plan tied to business goals.

A clear owner is accountable for systems and digital initiatives.

Digital initiatives are measured with recurring KPIs.

Business processes are documented and followed consistently across departments.

Sales, purchasing and inventory are connected in one system.

Approvals and internal requests are handled digitally instead of through paper and scattered messages.

Accounting, invoices and expenses are consistently recorded in one system.

Current financial reports are available for management decisions.

Clear permissions and approvals exist for spending, purchasing and financial changes.

Customer records, opportunities and follow-ups are kept in an organized place.

Management can see opportunity stages, conversion rates and expected sales.

Support requests, complaints and after-sales follow-up are documented and measurable.

Employee files, contracts and documents are maintained digitally.

Attendance, leave and payroll are connected and easy to review.

Employees have a clear channel for requests and approval tracking.

Master data is unified without conflicting duplicates across departments.

Dashboards and reports continuously show key performance indicators.

Backups are taken and restoration is tested regularly.

Access is role-based and departing employees are removed promptly.

Critical accounts use MFA and systems receive regular security updates.

A clear plan exists for outages, data loss and security incidents.

Systems exchange data automatically without repeated manual entry.

Suitable portals, apps or digital services exist for customers and employees.

Automation and alerts reduce delays and errors in recurring processes.